Motorola Solutions, the Chicago-based maker of public safety radios and software, acquired HyperYou Inc., a startup known as Hyper that builds AI voice agents for 911 centres. Motorola announced the deal on April 9, 2026. Financial terms were not disclosed.
Hyper's software answers non-emergency calls that reach public safety answering points, the call centres that take 911 and police non-emergency lines. It responds to callers, asks follow-up questions in more than 30 languages, and either routes the caller to the right agency or hands the call to a human when needed.
Motorola said it would use Hyper to extend agentic AI across its Command Center software and its Assist platform. Hyper had 18 employees, including its founders, who are joining Motorola, BetaKit reported, citing The Globe and Mail.
What Hyper built
Hyper was founded in 2023 in Yukon and later operated from Toronto and San Francisco, according to BetaKit. It came out of stealth in July 2025. At launch, the company said its system took non-emergency police reports, answered questions, texted links to callers and forwarded calls, and that it trained its models on real 911 calls with local agencies.
The system is built to notice when a call changes. Motorola gave the example of a caller reporting a broken-down vehicle that then becomes a crash; in that case the call is transferred to a 911 specialist. Hyper says it resolves up to 75% of non-emergency calls without a human and can absorb sudden surges in call volume.
Its customers include the Toronto Police Service and the San Diego County Sheriff's Office, and BetaKit reported that it had onboarded emergency dispatch units across North America in the months after launch.
“Assist Agents can amplify human attention and accelerate action, giving first responders more time to save more lives.”
Why Motorola is buying
Motorola framed the deal around staffing. The company said many US 911 centres operate at about 75% of their planned staffing, and that non-emergency calls account for more than two-thirds of total call volume. BetaKit cited a 2023 US survey that found one in four dispatcher jobs unfilled.
Alongside the acquisition, Motorola said it would introduce further AI 'Assist Agents' that analyse 911 calls, radio traffic and other data to help call handlers manage complex incidents, reduce language barriers in real time and coordinate resources faster.
The company said autonomous actions on the Assist platform run only within parameters set in advance by each agency, and that the tools are meant to support rather than replace human decisions.
The founders and the funding
Hyper was led by chief executive Ben Sanders and chief product officer Damian McCabe, with Andrew Kalek as principal engineer. Both founders had sold companies before. Sanders co-founded the Toronto fintech Clearco and the paperwork platform Proof, which Daylight Automation acquired in 2022. McCabe founded the Toronto product development firm Connected, which grew to 200 employees and was acquired by Thoughtworks in 2022.
Hyper raised $6.3 million (about C$8.5 million) in a seed round announced in July 2025. TechCrunch reported that Eniac Ventures led the round, with Ripple Ventures, GreatPoint Ventures, VSC Ventures, Tusk Venture Partners and K5 Global taking part. Ripple had led Hyper's first, pre-seed investment, and BetaKit also named Trillick Ventures as a backer.
Ripple managing partner Matt Cohen wrote on LinkedIn after the sale: "This is what pre-seed investing looks like when it works."
AI in the 911 call centre
The deal comes as 911 centres look for ways to handle call volumes with fewer staff. Sanders wrote on LinkedIn that in just over a year the company went from its first live call to supporting some of the largest agencies on the continent.
Ashish Kakkad, chief information officer of the San Diego County Sheriff's Office, said in Motorola's announcement that Hyper's AI was helping the office manage high volumes of non-emergency calls. Motorola said Hyper's technology will be integrated into its wider public safety portfolio, but did not say whether Hyper would continue to be sold as a separate product.
